The Challenge: In order to expand its network, a client needed to assess over 100 jurisdictions in 20 markets across the country to identify and access structures to install its transmission devices (i.e., pole assets) and locate related use agreements, right-of-way agreements, and information related to zoning requirements. The client wanted the work done inContinue reading “Telecommunications Network Expansion”
Author Archives: kimsully620
Gaining User Adoption Through Technical Training and Documentation
The Challenge: We replaced a law firm’s enterprise DMS with a new cloud-based system. Among other things, this presented a technology adoption challenge because users will typically only use new technology when they understand how it will work better than the technology being replaced. Learning and adopting new technology is never a one-size-fits-all endeavor. NotContinue reading “Gaining User Adoption Through Technical Training and Documentation”
Legal Operations Capability Development
The Challenge: A manufacturing business was in the midst of enterprise transformation. With over 1,600 employees around the world, a commodities business, a consumer products division, and $3B in revenue, its legal department consisted of two lawyers. To keep pace and better embed the legal function within the business, the General Counsel asked that weContinue reading “Legal Operations Capability Development”
Document Management System (DMS) Implementation
The Challenge: A law firm found its existing DMS was clunky, time-consuming, and inhibited attorney workflows. Implementing a new DMS that enabled immediate productivity with minimal user disruption became one of the firm’s highest priorities. The Solution: Our first step was to deploy a comprehensive and collaborative approach to the vendor RFP process. Rather thanContinue reading “Document Management System (DMS) Implementation”
Legal Staff Development and Optimization
The Challenge: A law firm wanted to get more value from its word processors (‘WPs”) and legal assistants and to create a more challenging and rewarding work experience for them. The Solution: Our first objective was to enhance and standardize the technical skills of WPs by having each one achieve expert level in all MicrosoftContinue reading “Legal Staff Development and Optimization”
Leading and Building Thrival Through a Sustained Crisis
May 19, 2020 by Michael Callier. The impact of COVID-19 is here to stay. It will not go away. There will be no “return to normal”. That is the take-home message from Ronald Heifetz, the founder of the Center for Public Leadership at Harvard Kennedy School and coauthor of The Practice of Adaptive Leadership and Leadership onContinue reading “Leading and Building Thrival Through a Sustained Crisis”
Who Cares? I do!
May 15, 2020 by Kimberly Sully. I was sitting in a room with a consultant who had administered a type of strengths finder test and was essentially interviewing me so that he could put together a report about who I was as a professional. One of the very first questions he asked was, “what doContinue reading “Who Cares? I do!”
Do What You Love
May 7, 2020 by Jay Hull. We often hear statements like this: “Do what you love and you’ll never work a day in your life,” or, “Follow your passion.” We can all appreciate this sentiment, and we’re happy when friends are able to spend their days working in areas that bring them joy. But theContinue reading “Do What You Love”
Aviate. Navigate. Communicate. (Part One)
March 3, 2020 by Jay Hull. My mentor and friend, Mike Schmeer, is a lawyer and a pilot. I am not a pilot. I’m not at all afraid to fly in an aircraft of any type or size, but I would be scared out of my wits to fly an aircraft. So, I am offeringContinue reading “Aviate. Navigate. Communicate. (Part One)”
Please Don’t Stay in Your Lane
February 3, 2020 by Jay Hull. You have probably heard the expression “just stay in your lane.” Although defining each team members’ role is critically important to achieve clarity of purpose for a business or a team, this expression typically means, “mind your own business and don’t tell me how to do my job.” ItContinue reading “Please Don’t Stay in Your Lane”